Balanagar · Jeedimetla · Patancheru
Manufacturing, engineering, distribution and supplier operations where production, purchase, QA, dispatch and MIS still cross multiple systems.
Hyderabad, Telangana
Hyderabad businesses do not need another AI demo. They need the handoff fixed.
AM12 builds the layer between the tools already running your business—ERP, Tally, Excel, WhatsApp, email, CRMs, APIs, calls and physical operations.
Why being local matters
The edge cases are often standing on the floor.
Warehouse, manufacturing, call-centre and back-office processes look clean in a flowchart. The actual cost is hidden in exceptions: the WhatsApp message that overrides the ERP, the missing carton, the revised drawing, the payment nobody matched, the operator who knows the workaround. We can work remotely when that is efficient and get on-site when seeing the operation changes the design.
Adibatla · Shamshabad corridor
Supplier, quality, document, inventory and traceability workflows that benefit from explicit rules, evidence and system integration.
Genome Valley · medical-device ecosystem
Administrative and operational automation where privacy, auditability and a human review path matter more than flashy AI.
HITEC City · Gachibowli · Financial District
Internal ops, customer support, finance, reporting and integration work across SaaS tools, APIs, calls, documents and data.
City-wide logistics operations
Inbound, inventory, dispatch, POD, customer status and RFID/barcode workflows where software meets a physical event.
Across Hyderabad & Telangana
Teams that already have Tally, Excel, WhatsApp, an ERP or CRM—and need the gaps between them to stop consuming people.
Common starting points
What we would look for in the first hour.
A recurring manual bridge between systems, enough volume to matter, a person who owns the business rule, and a safe way to route the weird cases.
Leads operations
Leads arrive faster than people can follow up.
Website, IndiaMART, email and WhatsApp enquiries land in different places. Response time depends on who notices first.
What we would aim to changeOne intake queue, instant acknowledgement, qualification and CRM assignment.
Today
Enquiry arrivesmanual handoff
Someone noticesmanual handoff
Copy into sheetmanual handoff
Manual follow-upmanual handoff
AM12
After
Capture every sourcesystem event
Classify + enrichsystem event
Assign automaticallysystem event
Escalate exceptionssystem event
Capabilities
Software, AI and physical events in one implementation.
We are deliberately broad at the technical layer because the operational problem often crosses categories. A warehouse exception may need an RFID event, an ERP check, business rules, a small operator screen and a customer message.
01
AI automation that touches the real workflow
Agents, document processing and decision support connected to the systems your team already uses.
See how it works →02Automate the work hiding between your software
Replace spreadsheet chains, copy-paste operations, approvals and recurring reporting with one reliable workflow.
See how it works →03Voice AI for high-volume customer operations
Build call workflows for qualification, reminders, support triage and post-call automation—without losing the human escape hatch.
See how it works →04Make your ERP, CRM, apps and APIs behave like one system
Custom integrations and internal software for businesses that have outgrown manual bridges between tools.
See how it works →05RFID and IoT systems that connect the floor to software
Track inventory, assets, movement and machine signals—and make the data useful inside your operations stack.
See how it works →06Cloud and data engineering for systems that need to stay boring
Production architecture, data pipelines, observability and cost control for software that has moved past the prototype stage.
See how it works →01Discovery
Map the current state
Inputs, source of truth, who decides, where it waits and every exception people remember.
02Economics
Put numbers against it
Volume, staff time, delay, error leakage and technical constraints decide whether the build deserves money.
032–4 weeks
Ship a bounded production workflow
Integrate the real systems and keep the human review path visible rather than pretending automation is perfect.